Shilo Thomas
Product and Solutions Marketing, Data Compliance
AI in Compliance: 4 Game-Changing Benefits
AI, ML, and NLP Have Always Been Part of the Story. Now We’re Taking It Further.
Artificial intelligence (AI) in compliance isn’t new. We’ve been using AI, machine learning (ML), and natural language processing (NLP) for years to help organizations classify content, automate workflows, and surface key insights. What’s evolving is how we’re making AI even more precise, proactive, and powerful—helping compliance teams navigate risk with confidence.
With our latest release, Arctera Insight AI Assistant is now in full General Availability. Every day, customers are using it to query data, summarize cases, and make sense of complex information faster than ever before.
And that’s not all. The new Token Wallet gives organizations real-time visibility into AI usage, showing exactly how automation is optimizing compliance workflows. This isn’t just about using AI—it’s about understanding its impact.
What Gartner Is Saying About Arctera’s AI Capabilities
Third-party analysts have taken notice. According to Gartner:
"Arctera (Veritas) has expanded its use of AI/ML in multiple areas of the portfolio. This includes the addition of automated language detection and transcription of audio and video content, NLP for sentiment analysis, GenAI data query, predictive labels, continuous feedback to automate reviewer action, and content classification based on multiple patterns and policies." (Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving)
For a deeper dive into Arctera Insight AI’s capabilities, check out our Technical Brief to explore how AI, ML, and NLP are transforming compliance workflows.
Advancing AI in Compliance – Smarter, Faster, More Effective
Intelligent Review That Learns and Adapts—Sorting through massive amounts of data is a challenge. Our Intelligent Review engine has been using ML to classify content and prioritize high-risk documents for years—and now, it’s more adaptive than ever.
- Learns from past reviews to refine classifications automatically.
- Reduces false positives, so teams focus on real compliance risks.
- Requires no extra training—AI continuously improves behind the scenes.
More Accurate Sentiment and Language Detection—Understanding the tone and language of a message is just as important as its content. Our AI now provides even sharper detection for sentiment and multilingual content, helping compliance teams identify risks faster.
- Recognizes over 30 languages in messages.
- Flags suspicious emotional cues that might indicate misconduct.
- Detects when multiple languages are mixed to bypass oversight.
Voice Transcription Turns Conversations into Searchable Data—With remote work and digital communication on the rise, spoken conversations can’t be overlooked. Our AI-powered voice transcription converts audio and video files into searchable text, ensuring nothing slips through the cracks.
- Transcribes voice and video directly into compliance workflows.
- Makes spoken conversations as searchable as emails and documents.
- Ensures regulatory oversight extends to all communication channels.
AI-Driven Text Translation Without External Tools—Global compliance teams deal with regulations in multiple languages. Our built-in AI translation ensures that language barriers don’t slow down investigations.
- Supports 100+ languages for compliance monitoring.
- One-click translation directly inside the review panel.
- Enables teams to assess multilingual content without switching tools.
AI Assistant Helps Compliance Teams Move Faster—Arctera Insight AI Assistant helps compliance teams analyze data, generate summaries, and uncover insights in real time—without spending hours digging through documents.
- Instant answers to compliance-related queries.
- Summarize case files in seconds for faster decision-making.
- Surface key insights without manual document review.
AI Assistant isn’t just a tool—it’s a game-changer for compliance teams who need speed, accuracy, and actionable insights at their fingertips.
The Token Wallet – Measuring AI’s Impact—AI adoption is growing, and understanding how AI contributes to compliance workflows is just as important as using it. That’s why we’re introducing the Token Dashboard, giving teams a clear, real-time view of how AI is driving efficiency.
- Tracks AI usage across workflows to optimize resources.
- Breaks down compliance actions powered by AI.
- Helps organizations measure the value of automation.
For the first time, compliance teams can see exactly how AI is working for them, making governance not just smarter, but more measurable.
See It in Action
Want to see how Arctera Insight AI is transforming compliance workflows?
Join us for the 'Meet the Arctera Insight Platform' webinar on Thursday, February 27, at 12 PM ET to get an inside look at how AI is delivering real-time insights, automation, and smarter decision-making.
Ready to Enable AI? You can activate AI-powered capabilities yourself—no need to wait. Visit the Knowledge Base for step-by-step instructions.
Compliance isn’t just about keeping up. It’s about staying ahead. Let’s get started.
Shilo Thomas Product and Solutions Marketing, Data Compliance