What’s Next for You and Your Surveillance Teams

You’re managing more change than ever.

Privacy laws keep evolving, regulators want proof that AI is explainable, and expectations rise even when budgets don’t.

If you’re leading compliance, surveillance, or risk, it probably feels like the goalposts keep moving.

That’s why we partnered with Opimas on a new global study — the Financial Services Regulatory Outlook 2025–2027. It captures how your peers are responding to these shifts and what’s working as they prepare for the next wave of regulatory change.

Why this research matters for you

The rules are tightening, but the playbook is changing.

This research shines a light on the patterns shaping compliance right now, so you can benchmark, plan, and stay ready.

• Budgets stay tight, but expectations don’t. Many leaders told us they’re being asked to improve oversight and efficiency without adding headcount. Explainable AI is helping, but only when it’s grounded in governance and trust.
• Compliance investment is holding steady, and smarter. Market spending on capture, archiving, surveillance, and eDiscovery are projected to reach US $2.7 billion by 2027, even as budgets stay flat.
• Fragmentation is the new normal. U.S. regulators still lead on enforcement, but privacy and sovereignty laws across Europe and APAC are forcing firms to regionalize their compliance frameworks. Hybrid deployment is fast becoming the safe middle ground.

What your peers are doing differently

• Designing for transparency: Regulators want AI they can see inside. Explainability isn’t a feature anymore, it’s a requirement.
• Balancing build and buy: Large institutions are building, mid-tiers are integrating, and smaller firms are leaning on managed services. What matters is owning the outcome, not the code.
• Turning governance into confidence: Data control and auditability now influence who clients and regulators trust most.